Candidate Disciplinary Policy

Disciplinary Policy for Certified Food Managers

A Certified Food Manager’s Certificate can be denied, suspended, or revoked for the following reasons:

  1. Breach of security;
    • Candidate has been reported, and confirmed by the proctor organization that the candidate cheated during proctored examination.
       
  2. Failure of payment or payment processing;
    • Candidate has requested a chargeback through their credit card provider.
    • Candidate has requested a refund after completion of examination.
       
  3.  Violation of the Candidate’s Code of Conduct.
     
  4. Upon request from Regulatory Authorities due to observed or reported food code violations.
     
  5. Court Order due to failure to pay child support or to comply with child possession /access terms;
    • Suspension of the CFM certificate can also take place if, based upon the receipt of a final court order or attorney general’s order suspending a certificate due to failure to pay child support or for failure to comply with terms of a court order providing for the possession of or access to a child, the department shall immediately determine if a certificate has been issued to the obligator named and:
      (A) record the suspension of the certificate in the department’s records;
      (B) report the suspension as necessary; and
      (C) demand the surrender of the suspended certificate.  

Appeal
Candidates who wish to appeal the revocation of their certification may do so by submitting a formal appeal via the Appeals Policy provided on the FoodManagersCertification.com website, thereby providing due process.

The Appeals Policy outlines the process for submitting an appeal, including the process of investigation and communication with persons involved in the appeal.

Should the appeal be successful, the candidate’s certification shall remain active for the remainder of the term of the certification.

You can find more information about the appeals policy at https://www.foodmanagerscertification.com/appeals-policy.