Individual Exam Help

Learn how to purchase and take the exam.

  • How do I purchase an Exam?

    Select Site and Create Account

    To make an individual exam purchase:

    • First select your loctation and create your account by clicking Create Account from the top menu.
    • Select Exams from the menu.
    • Click the exam you are interested in purchasing.  This will take you to the Purchase page to allow you to purchase your exam.

    Purchase Credits

    • Billing Address: Before you can complete your purchase, you will need to enter your billing address.
    • Payment information: Next, you will be required to enter your credit card information.
    • After you have entered all of the required information, click Review Information to continue.
    • Once your billing information has been Reviewed, agree to the terms and click Purchase Exam.
    • Your purchase is now complete.
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  • How do I begin my exam?

    To begin your exam, simply follow these steps below.

    How to begin your exam

    1. Schedule Exam: Click the Schedule Exam button to schedule your appointment with the proctor service to take your certification examination.
    2. Take Exam: Arrive at your examination location at your scheduled time and follow the proctor's instruction to begin your examination.


    Certification Exam

    You will have 1 opportunity to pass your certification exam.  If you fail your certification exam, you will be required to repurchase the certification examination in order to retest.  You must score a minimum of 70% to pass the certification exam.

    Arriving to taking your exam:

    • After arriving at the proctor testing center, you will go through the student check-in procedures which include the following:
    • The proctor will greet you and have you sign-in.
    • You will be required to present a valid government issued identification such as a driver’s license, passport or military ID, bearing a recognizable current photo and signature.
    • The proctor will verify the name and signature of the student matches those of the student and registration record.
    • The proctor will then request the student place all prohibited items in a secure locker for retrieval after exam completion.  Prohibited items include written notes, published materials, testing aids, cell phones or cameras. Any materials that you are allowed to use during the exam will be provided to you by the proctor at the test site on the day of testing.
    • You will then be escorted to the testing room where you will be seated at a testing terminal and the proctor will explain the rules of the testing room.
    • The proctor will then initiate your examination.
    • Once you have competed your examination, you will be escorted out of the testing room and may leave the testing center. Note: exam scores are not viewable at the testing center.

    After you leave the testing center, you may log into your FMC account to view your exam score along with any areas of deficiencies. Before you are shown your score, you will be prompted to take an optional survey about your experience at the testing center.  You will then have the option of printing your Certified Food Manager certificate if you have successfully passed your exam. Otherwise, you will be prompted to repurchase the Food Manager Certification examination to try again.

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Bulk / Group Purchases

Learn how to manage your staffing certifications and access code(s) issuance

  • How do I make a bulk purchase?

    To make a bulk purchase you need to follow these steps.

    Purchasing Bulk Orders

    To get started please create a free account.

    You will then need to select "Bulk Purchases" from the menu.


    Order options
    To make a group purchase, you must:

    • select your location.
    • select the exam you are interested in purchasing.
    • select the quantity of exams needed.
    • create a Proctor key for your order.
    • create a Purchase order (This would come from your company accounting department for cost tracking and is optional).


    Company information
    Enter your company contact information.


    Billing address
    Verify billing information is correct and change, if needed.


    Payment information
    You must now select your payment type, credit card or check by mail.

    • If paying by credit card, enter your payment information.
    • If paying by check, your codes will be activated upon receival of payment.


    Promotion
    You may also enter a Promotion code if available.

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  • How do I issue Access Codes to my candidates?

    View Bulk Purchase Order

    To issue Access Codes to your candidates after purchasing a bulk order:

    • First, simply sign into your account.
    • Select Bulk Purchases from the menu.
    • Then click View Orders next to How it works.  Your bulk order will also appear under Purchases.
    • Next, click on your bulk order. This will open and display your bulk order details, payment information, Management Sharing and Access Codes.

    Important hint:  Management Sharing allows you to share your bulk order with other managers to allow for them to issue Access Codes to their candidates.

    Issue Access Codes

    Under Access Codes you will find your Access Codes purchased from your bulk order including the code expiration, code status, who the code was redeemed by and an option to email codes to your candidates.

    To issue a code to your candidate:

    • Click on the envelope next to the code you wish to use. A window will open to allow you to email the Access Code to the candidate.

    Candidates Redeeming Access Codes
    Access Codes can only be redeemed at the testing facility when they are ready to begin the Proctored Examination. In order for your candidates to redeem their examination purchased from your bulk order, they will need to:

    • Create an account on the same website you purchased your bulk order through.
    • After their account has been created, they will redeem the access code at the proctored testing facility to begin their examination.
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  • How do I manage my bulk order?

    Managing Your Bulk Order
    To manage your bulk order account:

    • Sign into your account.
    • Select Bulk Purchases from the menu.
    • Click View Orders next to How it works. You can also access your bulk order by clicking Me in the menu and then selecting My purchases.
    • Your bulk order will appear under Purchases.
    • Click on your bulk order. This will open and display your bulk order details, payment information, Management Sharing and Access Codes.


    Order Details
    Order Details displays your Bulk order purchase number, date of purchase, purchase location, quantity of codes purchased and the proctor key associated with the bulk order.


    Payment information
    Payment information displays the purchase cost, method of payment, status of purchase and the purchaser's name and address.


    Management sharing
    Management sharing allows the purchaser of a bulk order to share the bulk order with other managers to help meet their examination needs.  It's easy to share a bulk order. 

    • After making a bulk purchase, view the bulk order details.
    • Scroll down to Management sharing.
    • Enter the email address of the person to share the order with. 
    • Click the Share button.
    • If you want to unShare the order, simply click the X next to the person's email.


    Access Codes
    The Access codes area displays your bulk order access code information. The code information will include the code number, date the code expires, the status of the code (Available, Redeemed, Expired), and the name and email address of the employee the code was issued to.

    Within the Access Codes list area you can also email codes to your employees by:

    • Clicking the mail icon on the far right.
    • Enter the employee's email and click the Send button.
    • After an employee redeems their code, their name will appear under Redeemed By.
    • Once your employee has successfully completed their examination, the mail icon will change to a print icon that will allow you to view / print your employee's certificate of completion.
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Account Access
Exam Purchase
Exam Information
Certificate Information
  • How can I get my certificate?

    To receive your Food Managers Certification certificate, you must first create a profile and then purchase the examination. Once your purchase is complete, you can schedule your appointment to take your certification exam. After you complete your exam, you will be able to print your certificate.

  • I don’t have a printer. How can I print my certificate?

    You can log into your Food Managers Certification account from any computer. This allows you to access your account and print your certificate from any computer with internet access and printer. This could be at work, a public library, a friend or family member's house, or career placement center.

  • How much does it cost to get a duplicate copy of my Food Managers Certification certificate?

    It does not cost anything. You may sign in to your account and reprint your Food Managers Certification certificate any time you want from any computer with internet access until the expiration date of the certificate.

  • How long is my Food Managers Certification certificate good for?

    Your Food Managers Certification certificate is good for five (5) years. The expiration date of your certificate can be found on your Food Managers Certification certificate.